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Dashen Bank Unveils Ethiopia’s First Banking Super App

Dashen Bank Unveils Ethiopia’s First Banking Super App

Dashen Bank has launched a banking super app, providing an all-in-one banking solution that is a first for Ethiopia’s banking sector. Developed in partnership with EagleLion System Technology, the bank celebrated the app’s launch during a high-profile event on Tuesday night at the Sheraton Addis Hotel.

According to the bank, the supper app is designed for “speed, reliability, and customer satisfaction.” The app integrates personal and business banking into a single intuitive platform, offering features such as access to multiple accounts and a range of Sharia-compliant, interest-free banking options.

Additional functionalities include a budget management tool, chat features, and third-party merchant integrations branded as “Three Click Shopping,” enabling customers to purchase products and services with just three clicks.

The super app is being rolled out in phases. The second phase will introduce microloans based on transaction history. An AI-powered self-onboarding process that verifies customer identity is also in the pipeline. Currently, users must visit branch offices to activate their accounts.

“With the Dashen Bank Super App, we are enhancing our digital banking services. We remain committed to delivering innovative, up-to-date, and reliable digital banking solutions in collaboration with strategic partners,” said Asfaw Alemu, CEO of Dashen Bank.

In November 2024, the National Bank of Ethiopia approved digital (remote) customer onboarding for opening bank accounts, provided all required information is collected.

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